Monday, October 24, 2011

Johnny on the Spot - Exclusive Interview by Edge Magazine


Seven Questions for John Mahdessian…Celebrity Grime Fighter

EM: Edge Magazine
JM: John Mahdessian

1. EM: You can get grease off a $5,000 suit and candle wax out of a $10,000 evening gown. How?
JM: Sorry. Our trade secrets are more heavily guarded than Fort Knox. That being said, there is nothing we can’t deal with...and no place we won’t go. In a complete freak¬out emergency, I’ll show up with my bag of tricks and take the stain out right then and there. We can use any one of ten different methods we’ve developed over the last 50 years.

2. EM: Are the stains of the rich and famous better than the stains of regular people?
JM: They may be more urgent, but I wouldn't call them better. They can be more “interesting.” We’ve actually blacklisted a few people.

3. EM: Really? Names please!
JM: Sorry. Discretion is the first rule in this business.

4. EM: What’s the oldest thing you’ve ever had to clean?
JM: Right now, we’re working on an 18th Century garment for the Museum of the City of New York. We’re documenting it as a case study so we can share our methods with other restoration people in the museum world.

5. EM: The biggest? The smallest? The most valuable?
JM: I once had to clean every inch of a 20,000 square foot mansion. The smallest thing I’ve cleaned is the stained petal of a silk flower. The most valuable? Princess Diana’s gown. I considered that priceless.

6. EM: Switch gears for a second—what the heck is Martinizing?

JM: I know it takes an hour. Beyond that, I’m not really sure what it is. I wouldn’t Martinize anything valuable.

7. EM: Okay, back to stains. I want to commit the perfect murder and fool the CSI guys. What’s your advice?
JM: I don’t have advice on committing the perfect murder. If you’re asking how to get blood out of clothing and upholstery, we can do that. You can also do it yourself, too, if you know how.

EDITOR’S NOTE: John Mahdessian owns the legendary cleaner Madame Paulette. The company has pick¬up and drop¬off service throughout the NY Metro area through its web site madamepaulette.com. EDGE readers are entitled to a $75 discount. John’s formula for removing blood stains can be found at edgemagonline.com.

For more information please visit www.madamepaulette.com.

Tuesday, October 18, 2011

MADAME PAULETTE'S CARE LABEL PROGRAM PROTECTS DESIGNERS FROM VIOLATING FTC REGULATIONS

World-renowned custom couture cleaner, Madame Paulette®, exclusively works with high end designers and fashion houses such as Vera Wang, and Zac Posen, to create proper care labels for new design collections, which are mandated by the FTC. It is important for designers to have collection textiles analyzed and tested, then having proper care instructions created for each garment of a collection. Each care label is required to give specific care instructions to protect and safeguard that particular garment, based on its construction, embellishments and/or accessories. These instructions give the appropriate recommendation to consumers as well as the cleaner who is responsible for following the instructions precisely. If designers fail to create proper care instructions for a garment they are liable for the consequences under rules administrated by the Federal Trade Commission (FTC).

Madame Paulette® is the global authority in the care and maintenance of delicate textiles and many designers benefit from their extensive and unrivaled expertise. Madame Paulette® offers customized care label programs specifically created to cover a designer’s unique collection, considering fabric content and intricate details.
Madame Paulette® tests all textiles involved in a collection from swatches to the finished garments and will determine the best:
• Proper Method of cleaning
• Textures & Finishes
• Do’s & Don’ts
• Color fastness
• Overall garment appearance


Madame Paulette®’s textile and analysis care label professionals are able to research, design, dictate, source and oversee the production of all custom care labels, which span from the most basic instructions to the most demanding care techniques required. After testing of all textiles, a complete written report of testing results will be submitted to clients. Once an analysis has been completed and a proper care label dictation has been made, Madame Paulette will produce custom care labels for each collection for a designer.


Designers, who forgo creating proper care labels for their designs and collections, are not compliant with the FTC’s Care Labeling Rules. The FTC requires that manufactures and importers must attach proper care instructions to each garment sold. Failure to provide all garments with proper care label instructions and warnings is a violation of the FTC and designers are subject to enforcement actions and penalties. In addition to consequences from the FTC, dry cleaners are able to “blacklist” garments that do not have proper care labels. Dry Cleaners will refuse to clean any garment that is blacklisted.

There are different steps and procedures that go into cleaning, for example, a hand-painted garment. A garment like that should not be labeled “professional dry cleaning only” otherwise the paint on the garment could come off. Having Madame Paulette®’s care label program releases the designer’s liability from most cleaners not being able to service these creations.

For all designers, it is important to create a proper care label for each different collection. World-renowned dry cleaner, Madame Paulette® has created a program that will protect designers from potential violations, mitigate their liability, avoid unnecessary returns to retailers and create an accurate custom label for each item of a designer’s collection. The unique processes, techniques and procedures of Madame Paulette® set them apart as an industry leader and has enabled them to support any designer’s creations.

ABOUT MADAME PAULETTE®: Founded half a century ago, having achieved the status of being the finest Custom Couture Cleaner in the world, Madame Paulette® offers state-of-the-art, unrivaled cleaning services for its clientele — including internationally-renowned Couture designers (Vera Wang, Oscar de la Renta, Christian Dior and Chanel, among others), retail establishments (Bergdorf Goodman and Saks Fifth Avenue), celebrities (Alicia Keys, Chelsea Clinton, Eva Longoria), high-profile VIPs (Carl Ichan, Donald Trump, Anna Wintour) and iconic establishments (The Metropolitan Museum of Art and the Museum of Modern Art). Madame Paulette® boasts an unparalleled expertise and attention to detail.

For further information, please visit www.madamepaulette.com.

Thursday, October 13, 2011

Madame Paulette® Partners with Designers for Bridal Week


As the acclaimed leader in bridal cleaning and preservation for over the last 50 years, we have continuously supported up-and-coming and internationally-renowned bridal designers. As bridal market is upon us, we would like to extend our unparalleled services to you, when it counts the most.

We would like to offer our services to you, including any hand-finishing, cleaning, restoration and/or tailoring needs for any of your current collection, including samples, showcase gowns and sold merchandise.

We would be happy to accommodate any of your needs before, during and after market week, 24/7, so that you have a lot less to worry about. Any of these services can be performed, on-site, upon request.**

For more information and details on this exclusive offer, please call Karen Jean-Aimee, our bridal specialist at 1-877-COUTURE ext 717 or email her at karen@madamepaulette.com.